PN
Pat N

1 reviews | Active since Jan 2010

12 Oct 2015, 09:12

No stock of Advertised Item

Good day <br> <br> Kindly note in regard to the following complaints:<br> <br> 1) I visited the Game store in Pavilion and the store has not yet step up their food section , it has been almost a month now. <br> <br> 2) In addition, Game advertised a Ploaroid Portable Karaoke Speaker for R289.00 (Item Number ***), as per the pamphlet prices is valid to the 20th October 2015. When I went in Pavilion store , I was told no stock had arrived and I was to acquire a voucher from information. Eventually someone attended to me and issue the voucher , I was told the stock would only arrive at the end of October. I visited the Pinetown Game store and was told the same , however here I wasnt even offer a voucher.<br> <br> As a consumer looking for a specific product that was advertised I find this very unacceptable , Game should have ensure there was sufficient stock of this item , before advertising, it is unprofessional and frankly poor execution to the customer.<br> <br> VERY POOR CUSTOMER SERVICE in stores as well , I am constantly hunting for staff to assist on the store floor.<br>

0
Replies (1)
Game
Game's reply12 Oct 2015, 15:14
Official
Hello abpn213,

We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.

Please allow management to investigate this matter where after they will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73