EL
Estelle L
1 reviews | Active since Jul 2011
17 Nov 2015, 00:11
No stock ever
On the 18th of September I got a call back voucher (***) on one of Game's advertised sale items at N1 City because they had no stock. That same day I went to the Kenilworth centre store and also could not find the item at that store. It has been months now and I have even emailed the N1 City store and have not heard anything back from them about my ordered item. It's just so annoying that Game advertises sale items that they never have stock of, or bother replenishing. I've checked at N1 City, Kenilworth Centre as well as Century City. It's just so extremely unprofessional and I'd much rather deal with a competitor store. Really bad service Game!!!
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Game's replyOfficial
22 Nov 2015, 17:25Hello e*****s,
We acknowledge receipt of your complaint with reference ***7.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***7.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply22 Nov 2015, 17:25
Official
Hello e*****s,
We acknowledge receipt of your complaint with reference ***7.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***7.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,