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farhaan B
1 reviews | Active since Feb 2014
13 Aug 2020, 14:12
No Stock Constant Issue
So I see a SINOTEC Netflix TV on special at Makro and decide to head to my nearest game store 50km away the product qualifies for a price beat but they don't have stock I am told they can't help me... Game welkom has really gone down I. Service standards since manager Janjie has been replaced with Matthew the shelves are a disgrace....
I arranged special transport from Kroonstad to welkom to make the purchase allas I was disappointed I therefore demand that a unit be sourced and delivered free including the price beat...
Note that the store has the TV on display
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Game's replyOfficial
13 Aug 2020, 14:53Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter. Store management will find you stock of the item and will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply13 Aug 2020, 14:53
Official
Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter. Store management will find you stock of the item and will contact you to discuss this matter. Please do not hesitate to contact me should you need further assistance in this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,