RT
Ryan T

1 reviews | Active since Nov 2018

23 Nov 2018, 11:45

No stock and but lots of stories

I have been to three Game stores in the Johannesburg area looking for the PS4 Pro advertised on the website only to be told that they have not had stock for quite sometime and will no longer be ordering it. I then phone the Customer Care number to find out if this is the case only to be told that the reason for not having the stock is because it's Black Friday and its all sold out and they need to do a stock take in order to ascertain stock levels to place the order for more units. I even got one of the store employees at Cresta to check the system this morning to see if the rest of the country had a unit and much to my surprise, not one store nationwide had the unit.

So tell me....who actually knows what is going on at Game Stores? Why is an item advertised on the website knowing very well that there is not one unit in the country? Has Game discontinued the PS4 Pro from their inventory?

0
Replies (1)
Game
Game's reply23 Nov 2018, 12:31
Official
We acknowledge receipt of your complaint with reference ***8 and apologise for any inconvenience caused.

Senior Management will investigate the stock situation and will contact you to discuss this matter.

Regards.

Customer Service 
***
Tel:  ***73
/rt