No service received from useless customer service department

Contacted Game customer service 2 days ago regarding a faulty television that i had purchased from the Toti branch.

Received a call but no one spoke when i answered, then the call was dropped.

Received another call yesterday afternoon but it only rang once so i did not even have a chance to answer.

This says to me that your agents dont really care about customer service and are only interested in meeting their daily quotas.

I have to send email after email requesting call backs and so far have received zero assistance.

To anyone thinking about purchasing any electronic product from this store i want to warn against this since, in my experience, the after sales assistance is basically non-existent.

Rather go to Makro, a company that actually cares about their customers.

The standards at Game have really declined in recent years which is very dissapointing.