MB
Michelle B
1 reviews | Active since May 2012
14 Feb 2024, 19:40
No Service, No Reapect to Individual, No Integrity
Purchased a KIC fridge from GAME BROOKLYN- Pretoria on 14 December 2024 and it stopped working on 4 February 2024.
Store has promised a replacement but NOTHING has happened to Massmart ethos “ Service to the Customer, Respect for the Individual, Strive for Excellence and Act with Integrity.” Clearly just sales jargon!
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Game's replyOfficial
15 Feb 2024, 10:42Hi Michelle, thank you for getting in touch. I'm sorry, your fridge hasn't been sorted. If an item is faulty within the manufacturer's warranty, it will first have to be assessed by the supplier to determine what the fault is. I've escalated your query and you will be reverted to.
Game's reply15 Feb 2024, 10:42
Official
Hi Michelle, thank you for getting in touch. I'm sorry, your fridge hasn't been sorted. If an item is faulty within the manufacturer's warranty, it will first have to be assessed by the supplier to determine what the fault is. I've escalated your query and you will be reverted to.