No Service is Normal

<p>we bought a 6 plate gas/elec stove at Game stores Kenilworth in Dec 2016 and less than a month later the oven timer switch blew. we contacted Game and Yazeed promised that he would get a tech to come and fix our stove , while waiting for new stock to replace the faulty one. After numerous calls and even visits to the store, we were told that Defy is not willing to fix the switch, we have to wait for the new one.This was a month after logging our complaint. It is today the 3rd of March, and guess what, we're still doing the running after, and still getting NO SERVICE. Is this normal for your store? </p>