NB
Nicola B

1 reviews | Active since Jun 2016

03 Oct 2018, 11:45

No service delivery - THEFT Order details #*** (placed on Wed Sep 26 11:55:23 SAST 2018)

No delivery, no feedback... I have tried to contact Game via call centre and email and I cant get through to someone who can help me. I ordered a item that has not arrived - their promise is - working day delivery - which has not happened. They cant pick up anything even with the order number. I dont know what to do. This is just plain theft.

'Our delivery promise is 3 - 5 days, you can check the status of your order by logging into your account.

If you have any questions about your order contact us at ********** or call us on ***.'

0
Replies (2)
Game
Game's reply03 Oct 2018, 12:11
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance.

Regards

Game Customer Service

***

***73

/SN

NB
Nicola B's update03 Oct 2018, 13:33
Reviewer Update
When will I have feedback?