NB
Nicola B
1 reviews | Active since Jun 2016
19 Oct 2018, 15:36
NO SERVICE DELIVERY
NO ONE HAS GOTTEN BACK TO ME ON THIS! NO CONFIRMATION THAT THE ITEM HAS BEEN RETURNED NOR A REFUND!!!!!
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ********** 7. This number should be retained for reference purposes. The matter will be referred to Online Shopping Management who will contact you to discuss this matter.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks
Regards Group Customer Service Advisor
0 ********** 3
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Replies (1)
Game's replyOfficial
19 Oct 2018, 16:48We are in receipt of your re-occurring call and apologise for the fact that the Online team has not contacted you as yet.
We have once again escalated the matter and trust that it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We have once again escalated the matter and trust that it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply19 Oct 2018, 16:48
Official
We are in receipt of your re-occurring call and apologise for the fact that the Online team has not contacted you as yet.
We have once again escalated the matter and trust that it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We have once again escalated the matter and trust that it will be resolved soon.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,