No service

Subject: Urgent Follow-Up – Extended Warranty Service Request (***)Body:Dear Game Customer Service Team,I am writing to formally escalate my service request regarding my washing machine, which is covered under an extended warranty. The machine is not fully functioning, and I reported the matter to your store over four weeks ago. At that time, I was assured that a technician would be dispatched within a week.Despite my follow-up call, where I was again promised that the matter would be escalated, no technician has contacted me to date. This delay is unacceptable and has caused significant inconvenience.I kindly request that a technician be dispatched immediately to resolve this issue. Please confirm the appointment details at the earliest possible time.Reference Number: 2S5RJThank you for your urgent attention to this matter. Dimakatso Maisela ***