1 reviews | Active since Jul 2017

22 Jul 2017, 09:12

No service at all

<p>A few years ago I bought a dishwasher at Game Worcester. After 5 call outs, my machine is still not working. Luckily I took an extended warranty. I have been struggling for more than 2 years now to get them out. I spoke to the manager, I spoke to the sales rep, I spoke the extended warranty guy. They promise to phone you back, and then you wait for a week, then I phone again and the same story. It has been going on like this for 2 years now. They asked me to mail the documents to them, still no reply. I phoned them and they confirmed that they did receive the documents. And again, now I wait. I have never received such poor service!!!!</p>

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Replies (1)
Game
Game's reply22 Jul 2017, 10:07
Official

Good day,

We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation

Regards

Game Customer Service

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