ER
ELMARIE R
1 reviews | Active since May 2012
09 Mar 2015, 13:53
No Service
On Monday 02 March 2015 at 9:30am me and my husband went to game rustenburg. We wanted to buy 2 x memory cards for the childrens tablets and 1 x memory card for my sons psp. We asked for assistance but nobody was willing to help us, everybody that was working there in that appartment just stood there and talked to each other as if they were on lunch. We walked out of that store empty handed.
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Replies (1)
Game's replyOfficial
09 Mar 2015, 19:03Hello Elmarievdm,
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
Game's reply09 Mar 2015, 19:03
Official
Hello Elmarievdm,
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter
Regards.
Rina Taute
Group Customer service Advisor
***
Tel: ***73