CG
Carrie G
1 reviews | Active since Nov 2013
18 Jul 2019, 08:50
No response to emails
I have sent three emails now three days in a row to ***, as advertised on your website, to enquire about your financial services products, and I am yet to receive an acknowledgement or response from Game. How do you not respond to your customers? It is a very poor show of the type of service you can expect to receive if you cannot even respond to an email before anyone has even taken up your financial services. It really does not give a very positive impression at all.
Helpful (0)
Replies (3)0
Replies (3)Game's replyOfficial
18 Jul 2019, 11:37Hi there Carrie-ann,
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply18 Jul 2019, 11:37
Official
Hi there Carrie-ann,
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's replyOfficial
18 Jul 2019, 11:37 Hi there Carrie-ann,
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply18 Jul 2019, 11:37
Official
Hi there Carrie-ann,
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I do apologize that you have not received any assistance.
Please forward your contact details to *** and cc in *** so that we may look into this immediately.
I look forward to your response.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
CG
Carrie G's updateReviewer Update
23 Jul 2019, 10:05I emailed you and you said your accounts department would respond to me and I have still not received a response?
CG
Carrie G's update23 Jul 2019, 10:05
Reviewer Update
I emailed you and you said your accounts department would respond to me and I have still not received a response?
