No response from Game

i Purchased a washing machine and dryer at Game on Mon 27 November and on Thursday i still have not received delivery. i phoned game to find out when delivery will be taking place and they said that it will be in the afternoon the truck is leaving now (10am) from germiston and they will be delivering in fourways first and will then be delivering after that,

when i phoned at 5pm the salesman at game said no it will only be delivered at 10am the next day. Why do we need to follow up on someone else's job, the deal is done and they dont ensure delivery.

And they charged me for delivery as well!!!! why must i pay for bad service.

i really thought that a well know store would go the extra mile for their customers but clearly i was wrong!!

very disgusted!!