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shiven S

1 reviews | Active since Sept 2018

28 Jan 2019, 13:17

NO RESPONSE FROM 04/01/2019

I believe you are Lezano’s manager according to Andisiwe at the call centre. Please note this email is to bring to your attention the pathetic service provided by your team. The issue I bring to your attention is going on ever since the 4th of January 2019. Over a washing machine that was purchased in November that does not work to my satisfaction and as stipulated by the owner manual. It is going 3 weeks whereby I have been treated like an idiot. I am not an idiot and Game online should buck up on their customer service. Both Lezano and Rudy are fairly useless when it comes to customer service. I am running after Game online to sort out the issue yet nothing is being done. Days are going by and I am awaiting feedback. Lezano took over Rudy’s mess up but looks like Lezano is just as useless. Please tell me how you employ people who are so useless? I am so frustrated and do not know who to speak to or contact.

PLEASE NOTE I WOULD LIKE THE WASHING MACHINE TAKEN AWAY FROM MY PROPERTY. I WANT AN IMMEDIATE CASH BACK REFUND ON THE ITEM. IF I DO NOT HEAR FROM YOU OR YOUR TEAM BY CLOSE OF BUSINESS TODAY I WILL MAKE THIS A LEGAL MATTER WHEREBY I WILL USE MY LEGAL RIGHTS AGAINST GAME WITH ALL THE PROOF I HAVE TO TAKE GAME TO COURT. THIS IS A SIMPLE ISSUE AND GAME IS TAKING ME FOR A FOOL. GAME IS BLATANTLY TRYING TO ROB ME OR SCANDAL ME OF THIS ITEM PURCHASED. I AM TIRED OF WAITING FOR SO LONG AND NOTHING BEING DONE ABOUT IT. I HAVE REPORTED YOURL TO HELLO PETER AND YOURL DID NOTHING ABOUT IT. USELESS I TELL YOU.

24 DAYS LATER, NO INFORMATION NO CALLS FROM GAME ONLINE TO ADVISE ON THE WASHING MACHINE. THIS IS SO FRUSTRATING FROM THE 4 JAN 2019 TILL NOW NOTHING HAS BEEN DONE. MY POSTS ON HELLOPETER HAVE NOT BEEN OF ANY HELP AS WELL.

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Replies (1)
sS
shiven S's update29 Jan 2019, 07:51
Reviewer Update
Imran khan is useless. i sent him an email days ago and he did nothing. he is a useless senior manager. Good Day Imran I believe you are Lezano’s manager according to Andisiwe at the call centre. Please note this email is to bring to your attention the pathetic service provided by your team. The issue I bring to your attention is going on ever since the 4th of January 2019. Over a washing machine that was purchased in November that does not work to my satisfaction and as stipulated by the owner manual. It is going 3 weeks whereby I have been treated like an idiot. I am not an idiot and Game online should buck up on their customer service. Both Lezano and Rudy are fairly useless when it comes to customer service. I am running after Game online to sort out the issue yet nothing is being done. Days are going by and I am awaiting feedback. Lezano took over Rudy’s mess up but looks like Lezano is just as useless. Please tell me how you employ people who are so useless? I am so frustrated and do not know who to speak to or contact. PLEASE NOTE I WOULD LIKE THE WASHING MACHINE TAKEN AWAY FROM MY PROPERTY. I WANT AN IMMEDIATE CASH BACK REFUND ON THE ITEM. IF I DO NOT HEAR FROM YOU OR YOUR TEAM BY CLOSE OF BUSINESS TODAY I WILL MAKE THIS A LEGAL MATTER WHEREBY I WILL USE MY LEGAL RIGHTS AGAINST GAME WITH ALL THE PROOF I HAVE TO TAKE GAME TO COURT. THIS IS A SIMPLE ISSUE AND GAME IS TAKING ME FOR A FOOL. GAME IS BLATANTLY TRYING TO ROB ME OR SCANDAL ME OF THIS ITEM PURCHASED. I AM TIRED OF WAITING FOR SO LONG AND NOTHING BEING DONE ABOUT IT. I HAVE REPORTED YOURL TO HELLO PETER AND YOURL DID NOTHING ABOUT IT. USELESS I TELL YOU. that is the email sent to him on 2019/01/21 at 14:00PM which was never attended to?