MJ
Marina J
1 reviews | Active since Sept 2013
05 May 2015, 18:11
No Response
If been calling Game Windhoek for a week nou they keep transferring my call to the sports department but no one answers. Eventually someone answers and then its the wrong department but he can't call the person to help me or transfer my call I have to call again. Call again then eventually someone answers and transfer my call again to the sportsdepartment no one answers then someone answers but tells me the person to help me is not there they will call me back. No one has called me back.<br> And is wanted to buy a Threadmill and Elliptical.
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Replies (1)
Game's replyOfficial
06 May 2015, 15:51Hello marina.jooste,
We are in receipt of your complaint with reference *** and apologize for the poor telephonic service rendered to you. We will look into this and re-train them on telephone skills.
We confirm that management contacted you and assisted you in this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for the poor telephonic service rendered to you. We will look into this and re-train them on telephone skills.
We confirm that management contacted you and assisted you in this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply06 May 2015, 15:51
Official
Hello marina.jooste,
We are in receipt of your complaint with reference *** and apologize for the poor telephonic service rendered to you. We will look into this and re-train them on telephone skills.
We confirm that management contacted you and assisted you in this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for the poor telephonic service rendered to you. We will look into this and re-train them on telephone skills.
We confirm that management contacted you and assisted you in this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,