DM
Don M

1 reviews | Active since Aug 2015

04 Nov 2025, 08:36

No refund on returned order

I bought a heater but returned it due to its poor design. Since August, Game has not refunded my R1000

0
Replies (4)
Game
Game's reply04 Nov 2025, 10:28
Official
Hi Don,  thank you for reaching out. I am so sorry to hear that you have not received your refund yet. Kindly be advised that we are waiting for feedback from the store. Please note that the agent will contact you as soon as they have an update for you. We apologize for the delay.

Best regards,

DM
Don M's update10 Nov 2025, 13:02
Reviewer Update
No one has responded since the 4th when you rep****.
DM
Don M's update10 Nov 2025, 13:02
Reviewer Update
All i need is my money back, nothing more.
Game
Game's reply11 Nov 2025, 08:00
Official
Hi Don, We're sorry the funds are not reflecting. The refund was processed on the 6th of November and an email was sent by our finance team. Kindly check your spam and junk folders if it's not showing in your inbox. 

Best regards,