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eljoe C
1 reviews | Active since Aug 2012
30 Jul 2020, 09:02
No re-fund/exchange
Being a customer for so many years at game Mossel bay , I was disappointed when they did not want to exchange/refund me for an item I bought just a month ago. Crack in panel heater -Being a qualified artisan, I think I will know how to fit it to a wall, and then telling me it cracked because it was over tightened? [fine crack in middle, not from the fixture holes.]
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Replies (2)
Game's replyOfficial
30 Jul 2020, 12:14Hi there
Thank you for bringing this to our attention. We are so sorry for the service you have received as this is not the experience we would like our customers to have.
Kindly be advised that this query has been escalated to the respective store for assistance and feedback will be provided.
Kind regards
Natheer
Thank you for bringing this to our attention. We are so sorry for the service you have received as this is not the experience we would like our customers to have.
Kindly be advised that this query has been escalated to the respective store for assistance and feedback will be provided.
Kind regards
Natheer
Best regards,
Game's reply30 Jul 2020, 12:14
Official
Hi there
Thank you for bringing this to our attention. We are so sorry for the service you have received as this is not the experience we would like our customers to have.
Kindly be advised that this query has been escalated to the respective store for assistance and feedback will be provided.
Kind regards
Natheer
Thank you for bringing this to our attention. We are so sorry for the service you have received as this is not the experience we would like our customers to have.
Kindly be advised that this query has been escalated to the respective store for assistance and feedback will be provided.
Kind regards
Natheer
Best regards,
eC
eljoe C's updateReviewer Update
03 Aug 2020, 11:08Thank you for your quick response , highly appreciated. the matter was resolved
eC
eljoe C's update03 Aug 2020, 11:08
Reviewer Update
Thank you for your quick response , highly appreciated. the matter was resolved