MS
MPHO S
1 reviews | Active since Feb 2014
18 Feb 2016, 13:54
NO PAYBACK ON THEIR INSURANCE
I TOOK AN INSURANCE WITH GAME STORES FOR A LAPTOP AND IT HAS BEEN AN STRUGGLE FOR THEM TO GIVE ME A NEW LAPTOP SINCE MINE WAS STOLE DURING A HOUSEBREAKING IN SEPTEMBER 2015<br> YET THEY ARE TAKING MONEY FOR THE INSURANCE MONTHLY WITHOUT DELAY.<br> <br> THEY HAVE BEEN BOMBARDING ME WITH SMSES THAT MY CLAIM HAS BEEN CLOSED, AND I CONTENTLY HAVE TO CALL THEM AND FOLLOW. UP<br> <br> CAN MY ISSUE BE RESOLVED ALREADY<br> <br> ****** Laptop GMPOL ***
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Game's replyOfficial
19 Feb 2016, 09:20Hello Mapilo83,
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to Finrite, who administers the insurance service, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to Finrite, who administers the insurance service, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Game's reply19 Feb 2016, 09:20
Official
Hello Mapilo83,
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to Finrite, who administers the insurance service, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to Finrite, who administers the insurance service, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73