No longer allowed to use my game account

Item: Game
Rating: 1
Author: thabang R

Since ********** activities on my game account in December 2018, the retailer has since blocked my account and to date I am told I can't use my game account as it is a risk. What needs to be done for me to use my account at game or is it now an issue that I am not allowed to buy on credit at game?

Helpful (0)

Replies (1)

Game's replyOfficial

28 Nov 2019, 12:13

Hi there Thabang,

Thank you for bringing this to our attention.

I am so sorry for the overall experience as this is not the customer service we wish to offer.
I have tried calling you but to no avail, please provide me with an alternative contact number or appropriate time period.
Please note that the matter has been escalated to the relevant department.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za

Game's reply28 Nov 2019, 12:13

Official