NS
Nokuthula S
1 reviews | Active since Jul 2011
29 Jan 2019, 15:42
No help at GAME store
Good day
I purchased a DSTV decoder with installation at Game Store Durban Central and i was given Ismael (installer) cell phone number ********** 448 and i was advised that he was going to bring and install my Dish. Ismael has not installed my DSTV dish . I have been to Game store and Ismael was called and he promised to install my Dish on the 21.01.2019 and installation is still not done. Trish (Game) tried to help me and my dish is still not installed.
I still have my receipt.
Regards S Batsirai ********** 125
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Game's replyOfficial
30 Jan 2019, 12:20We acknowledge receipt of your complaint with reference 61198 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Senior Management will investigate this matter and will contact you to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,
Game's reply30 Jan 2019, 12:20
Official
We acknowledge receipt of your complaint with reference 61198 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Senior Management will investigate this matter and will contact you to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,