No has been done so far

Good day i went to get a contract wit a phone with 2 sims she said everything is fine come trough as im 180km awaygave the phone said only pun sim in next day. Phone doesnt take 2 sims so we went back again 180km just to be told nothing can be done i signed do it over or give me a phone that take 2 sim cards they phoned and said come in onother 240km as they were in pietersburg they couldnt help beacuase mokopane blocked then or something i had to go to pottie again 180km they give me a cell c phone that is smaller that i must take first i said yes becuase they said vodacom is going to penilize me for 6 months anso the next day again my father said enough is enough they have to do something had to drive again 180km that about 1000km for someone elses mistake and we are stil fighting as marta was rude and even put the phone down in my ear. I at least just looking for n phone or i think game must give me a nice prepaid one or nice contract on there name because there is even another lady she took a contract of 299 and now almost weekend she phoned ek said sorry on the contract i made a mistake its 399 a month but that ia not she sighned for?? Help me please