NF
Noni F
1 reviews | Active since Dec 2024
05 Jun 2025, 14:00
No Game at Game Centurion
My parents who are in their 80's just bought an Alva gas heater from Game Centurion and when removed from the box the heater is damaged, and parts (the wheels) are missing. The Centurion store of Game is not answering their phone, and the main Game service center has NO supervisors / Managers available to assist a person who wants resolution. We want this heater collected and replaced with a new one that is complete. Game as a group need to sharpen their pencils!!!!!
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Replies (2)NF
Noni F's updateReviewer Update
06 Jun 2025, 11:2924 to 48 hours is just not good enough in my opinion, the level of unprofessionalism is disgraceful and leaves a bitter taste in one’s mouth, I will not be supporting game stores ever again
NF
Noni F's update06 Jun 2025, 11:29
Reviewer Update
24 to 48 hours is just not good enough in my opinion, the level of unprofessionalism is disgraceful and leaves a bitter taste in one’s mouth, I will not be supporting game stores ever again
Game's replyOfficial
09 Jun 2025, 11:03Hi Noni, apologies for the delay with responding. I am so sorry to hear that you received a damaged bin. I do see that an agent has contacted you and you went to the store on on Saturday to collect a new item and the matter was resolved. For any further assistance, please do not hesitate to contact us.
Game's reply09 Jun 2025, 11:03
Official
Hi Noni, apologies for the delay with responding. I am so sorry to hear that you received a damaged bin. I do see that an agent has contacted you and you went to the store on on Saturday to collect a new item and the matter was resolved. For any further assistance, please do not hesitate to contact us.