No Feedback on Online Orders

Item: Game
Rating: 1
Author: Sinovuyo M

I have been unable to get any tangible support regarding an order placed on 26/11 I have sent 2 support requests and attempted to have a live chat. When I called the lady was rude and didn’t give me any concrete answers about shipping or tracking for my order ***. I just want feedback! It’s almost Christmas and I don’t know what the status of my order is.

Helpful (0)

Replies (3)

Game's replyOfficial

15 Dec 2020, 18:51

Hi there Sinovuyo,

Thank you for bringing this to our attention.

Please email us your order number to our web support email so that we may follow-up on your delivery.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Best regards,

Game's reply15 Dec 2020, 18:51

Official

Best regards,

Sinovuyo M's updateReviewer Update

15 Dec 2020, 19:27

I have emailed twice already, my order number is ***. As mentioned above no one is responding to my emails.

Sinovuyo M's update15 Dec 2020, 19:27

Reviewer Update

I have emailed twice already, my order number is ***. As mentioned above no one is responding to my emails.

Sinovuyo M's updateReviewer Update

18 Dec 2020, 01:38

Can I please get a reply on my email sent on 15/12?

Sinovuyo M's update18 Dec 2020, 01:38

Reviewer Update

Can I please get a reply on my email sent on 15/12?