JB
Johan B
1 reviews | Active since Feb 2013
05 Mar 2015, 08:19
No feedback from repair center
I took my TV in for repairs 3 weeks ago. The lady that helped me said that the repair center will phone me in an maximum of 2 week. I have been phoning them everyday now trying to find out what is going on. If they do actually answer the phone they cant give me an answer. Why do I have to log an complaint on Hello Peter to get any service from game?
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
05 Mar 2015, 17:08Hello ComplaintsMaster,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management did contacted you with the necessary information from the Supplier. This should of been done in the 1st place and we apologize.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management did contacted you with the necessary information from the Supplier. This should of been done in the 1st place and we apologize.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply05 Mar 2015, 17:08
Official
Hello ComplaintsMaster,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management did contacted you with the necessary information from the Supplier. This should of been done in the 1st place and we apologize.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management did contacted you with the necessary information from the Supplier. This should of been done in the 1st place and we apologize.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73