1 reviews | Active since Jun 2017

19 Jun 2017, 21:45

NO FEEDBACK

<p>I recently paid up my Game account. I was told by both the store attendant and the call center agent to email ********** I did that the very next day and received an automated response saying they'd contact me within 48 hours. Its been a week since. </p> <p> </p> <p>Ive been calling them and I've been sent from pillar to post. Nobody has acknowledged my email since. My biggest concern is seeing this account pop out one day on my Transunion report. I'm unhappy and I hope someone finally assists me. Its ironic how they are on your case when they want money but when you pay off, they're suddenly unavailable. </p>

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Replies (1)
Game
Game's reply20 Jun 2017, 07:54
Official

We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.

We referred the matter to RCS, the Credit Provider, who will contact you to discuss this matter.

Just for your records their contact details are ***or ***

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,