No feedback

<p>I made a purchase almost 3 months ago after they advertised a promotional discount. To date I have not received the discount back. I keep phoning and every day hear the same story: "We are sending your request through." Unfortunately whoever receives that request is sitting on his/her fingers. Also my e-mail request which got a reply promising a 48 hour feedback time, have disappeared in a black hole. I sent it a week ago already. I am really annoyed by now. And while they do nothing I am being charged interested on an incorrect balance.</p>