lN
lizzie N
1 reviews | Active since Feb 2015
28 Feb 2015, 16:10
no feedback
come back to me. Very disappointed. I had to phone Game Alberton everyday to get feedback. I am told that I must pay R4900 to replace a screen that they say is cracked. I brought my tv there was nothing wrong with the tv and game alberton were the witnesses. After a month of follow ups this is the outcome. I can not accept that I need to pay such an amount. I demand that my tv fixed and be contacted to come fetch my tv with no cost. Rina please get to the bottom of this matter please and phone me if need to.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
01 Mar 2015, 09:55Hello lizziento,
We are in receipt of your re-occurring call with reference *** and apologize for the delay in resolving this matter.
In accordance with the technical report the screen was cracked and a further investigation will now be done into the matter. Store management will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your re-occurring call with reference *** and apologize for the delay in resolving this matter.
In accordance with the technical report the screen was cracked and a further investigation will now be done into the matter. Store management will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply01 Mar 2015, 09:55
Official
Hello lizziento,
We are in receipt of your re-occurring call with reference *** and apologize for the delay in resolving this matter.
In accordance with the technical report the screen was cracked and a further investigation will now be done into the matter. Store management will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your re-occurring call with reference *** and apologize for the delay in resolving this matter.
In accordance with the technical report the screen was cracked and a further investigation will now be done into the matter. Store management will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,