No delivery /no help from costumer service

I purchased a fridge on a Friday 24.11.2017 and was told delivery is booked for Tuesday 28.11.2017 I called the game store in gateway and spoke to Shaun the manager and was told delivery was only booked fir Wednesday.. Called on Wednesday only excuse was being made that its on the way and I eventually found out that ntn was despatched from the warehouse. I was assured from Neven that he will Call me at 9am the next day 29.11.2017 and follow up but never received a call back. I emailed costumer service and all I got back was "kindly provide us which store and ur contact number" it's already passed 24hours no help from costumer service or the store. It's so frustrating that a big company like game does not care about service.i hope ppl reading this will not experience all this inconvenience...will never support game again