CM
Christa M

1 reviews | Active since Aug 2011

07 Feb 2015, 21:14

No delivery from Game Galleria

I purchased a treadmill from Game Galleria on Friday 6 February and was promised delivery Saturday 7 February. I called dispatch at around 11H00, and I was told the transport is not there yet, but that item will be delivered during the day.<br> We sat in all day Saturday waiting. At 14H45 I phoned dispatch again and this time I was told the delivery is on its way.<br> I have had no delivery and I am really unimpressed with Game Galleria's inability to keep their promises.<br> I want the time of delivery or I want my money back.

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Replies (1)
Game
Game's reply08 Feb 2015, 16:27
Official
Hello ChristaMcEvoy,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

We sincerely hope that you have received your item but if not management will investigate the delay and advise you accordingly.

We thank you for your support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73