No delivery for 26 days after full payment!

Dear Game,

This is not going to be a good or happy mail!

We are very disappointed and frustrated of your incompetence and *********** staff and management!!!

We placed a big order from your online website.

Order ***, placed on the 26th October 2020.

We have, until date, not received the washing machine which IS an essential item!

Everyday the same excuse of either you DON'T know where it is or that it is still with the courier company!

It is obvious that the machine is missing or ******!

Let me make myself CLEAR!!!!! THIS IS AND CAN NOT BE AND WILL NOT BE OUR PROBLEM!

THE ITEM WAS PAID IN FULL ON THE 26TH OCTOBER 2020, YOUR POLICY CLEARLY STIPULATING 7-10 DAYS DELIVERY TIME!

WE ARE HEREBY GIVING YOU NOTICE THAT IF WE DO NOT RECEIVE THE WASHING MACHINE IN THE NEXT 24HRS THAT WE WILL SEEK LEGAL ASSISTANCE AND WILL NOT HESITATE TAKING LEGAL ACTION!

This is absolutely unacceptable keeping your clients waiting for something YOU messed up. So you are messing up the delivery and we have to wait until you can find what happened to OUR washing machine which was paid for almost a month ago? This is theft of our money and i am making contact with a layer today.

I want immediate feedback! No Excuses of this and that! I want a time and date of delivery of a replacement machine! If i do not receive any feedback in the next hour we will take legal action and rate Game on every available website and web page.

Frustrated Regards!! Paul Botes