No delivery, bad service

On the 29th of August 2015 I bought a fridge from Game in Alberton City. I explained to the salesperson that I am in urgent need of a new fridge since I rehoused today. I have multiple spoilable groceries that needs refrigeration and this was communicated to the salesperson. He assured me that the fridge will be delivered today. I had a delivery vehicle on hand and could have taken the fridge myself, should the salesperson not have assured me that the fridge will be delivered today. The fridge was not delivered and the call centre simply said that the delivery system is overloaded and that they will not be able to deliver it this weekend. I paid cash and made use of a service offered in the good faith that my money spent would be of value, unfortunately I was greatly disappointed as the service was both a waste of time and money and caused me to loose money due to spoilage. If the fridge is not delivered tomorrow afternoon I will demand a cash refund as there exist more than one supplier of fridges able to assist me. Game by no means holds a monopoly and should not treat their customers as if they do.