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charmain F

1 reviews | Active since Nov 2012

04 Dec 2017, 23:35

No delivery

I bought a new tv on 27 Des delivery time as per email 3-5 working days. Still no delivery tried to phone but number doesnt work phoned head office but they "cant" help me the lady said i must try daily to phone the online number (that doesnt work)

0
Replies (3)
Game
Game's reply05 Dec 2017, 09:08
Official

We acknowledge receipt of your complaint with reference ***0 and apologise for your inconvenience in this matter.

We referred the matter to the Online team who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,

cF
charmain F's update06 Dec 2017, 10:00
Reviewer Update
Still nobody phoned me, PLEASE advice what is happening. Have locked an enquiry previously also with ref nr: ********** 1. My order number is ********** 19. Please advice URGENTLY before the holiday season start I would like to have my tv or money back you said 3 - 5 days. Regards,
cF
charmain F's update08 Dec 2017, 11:03
Reviewer Update
Still nobody phoned me, PLEASE advice what is happening. Have locked an enquiry previously also with ref nr: ********** 1. My order number is ********** 19. Please advice URGENTLY before the holiday season start I would like to have my tv or money back you said 3 - 5 days. Regards,