PS
Palesa S
1 reviews | Active since Jun 2013
14 Feb 2015, 15:29
No customer service
Good day<br> <br> It is heart breaking to still see store employees who have a bad attitude towards customers. This employee of the store has no manner of approach and I'd would like to inform you of that. <br> <br> He could have addressed me well to advise me that I could not have taken a employee name tag and not just vent out on me. That's was very rude. <br> <br> Dissatisfied customer
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Game's replyOfficial
14 Feb 2015, 15:53Hello palesaleesa,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
An investigation will be done and the team member will be addressed. Senior management will also contact you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
An investigation will be done and the team member will be addressed. Senior management will also contact you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply14 Feb 2015, 15:53
Official
Hello palesaleesa,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
An investigation will be done and the team member will be addressed. Senior management will also contact you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
An investigation will be done and the team member will be addressed. Senior management will also contact you.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73