PB
Petrus B
1 reviews | Active since Dec 2019
24 Nov 2023, 10:27
No customer service
I went to Game Gateway on 23/11/2023 at 18:20 to buy 2 products that is on special, I left after 19:00 with no product, they did have stock. The reason for not buying the products was because of the the none existence of customer service. This was the poorest service I have ever experienced, and this was from management
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Game's replyOfficial
25 Nov 2023, 12:40Hi Petrus, thank you for reaching out. I'm sorry, for the service you received and understand your disappointment. This is certainly not the experience we want you to have. Rest assured, your complaint will be escalated, and you will be contacted.
Game's reply25 Nov 2023, 12:40
Official
Hi Petrus, thank you for reaching out. I'm sorry, for the service you received and understand your disappointment. This is certainly not the experience we want you to have. Rest assured, your complaint will be escalated, and you will be contacted.