RB
Rowan B

1 reviews | Active since Nov 2017

29 Nov 2017, 13:01

No correspondence

Made on online purchase, paid delivery fee, and received proof of purchase. When calling to follow up on delivery, I’ve been put on hold for hours on end. When calling Head Office, the same thing happens. Quick to take your money, but not good at customer service! Order # ********** 64

0
Replies (2)
Game
Game's reply29 Nov 2017, 14:22
Official

We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.

We referred the matter to Management at the ONLINE team who will cotnact you out of this forum.

Regards.

Group Customer Service Advisor

***

Tel: ***

Best regards,

RB
Rowan B's update30 Nov 2017, 18:08
Reviewer Update
No response or correspondence recieved yet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!