No confirmation received for returned item. Unable to contact store
Returned my Airfryer to Game N1 City Two weeks ago and have since not heard from them. They provide no confirmation when returning the item an insisted I will received an Sms which I have not received. I tried calling and now one answers the return desk calls. I cannot speak to a manager because they are always in meetings. I keep calling and I am told to hold and the call gets cut. Two weeks of no feedback on the repair of my item and no proof that I have even returned it to the store. The service at Game is poor to say the least!
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Game's replyOfficial
28 Nov 2024, 16:17Hi Esmarelda, thanks for getting in touch. I apologize for any trouble caused due to the lack of communication regarding your air fryer. Rest assured, I am taking the necessary steps to address your concern. I will communicate with the store to gather more detailed feedback about your item. Should you require any additional assistance or if there’s anything else on your mind, please don't hesitate to get in touch.
Game's reply28 Nov 2024, 16:17
Official
Hi Esmarelda, thanks for getting in touch. I apologize for any trouble caused due to the lack of communication regarding your air fryer. Rest assured, I am taking the necessary steps to address your concern. I will communicate with the store to gather more detailed feedback about your item. Should you require any additional assistance or if there’s anything else on your mind, please don't hesitate to get in touch.