1 reviews | Active since May 2010
No call back voucher or contact
<p>Two weeks ago I was at Game Alberto City to buy cold drinks on offer. As usual, the shelfs were empty do I requested a call back voucher. Simon informed me that he was unable to process a voucher as he did not have the relevant barcodes but asked for a contact number to ams me the next day. Two weeks later I'm still waiting for his call.</p>
We acknowledge receipt of your complaint with reference ********** 4.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint with reference ********** 4.
Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Thank you. I was contacted by the person involved and arrangements have been made to obtain the items.
Thank you. I was contacted by the person involved and arrangements have been made to obtain the items.