MD
Mpumi D
1 reviews | Active since May 2014
17 Apr 2016, 22:05
No Call Back
Game Store Lenasia have the worst service ever. I went to buy 3 16GB Samsung micro mini SD cards and they didn't have and gave me a call back request voucher on 12th of March. I went a week later seeing that nobody called me and they told me they had stock but it's finished. I went again the following week and same story. The worst service ever they fail to even call when there is stock. It's more than a month and still I do not have the memory card. Poor Service!!!
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
18 Apr 2016, 19:24Hello Dhlemz,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will contact you to discuss this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will contact you to discuss this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply18 Apr 2016, 19:24
Official
Hello Dhlemz,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will contact you to discuss this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Store management will investigate stock levels and will contact you to discuss this matter.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,