AS
Andre S
1 reviews | Active since Jan 2011
18 May 2016, 08:17
NO BODY THERE
<p>I've been trying to get hold at someone at Game and the receptionist just puts you on hold this whole time, after 30 mins i gave up as when asked to be connected to the manager the phone is put down in one's ear. I have 24 000 btu Logik aircon that i purchased from Game in Dec. It cools down fine, but now that it's getting colder it give me a E2 error when putting it on heat. Its not something i can bring into the store, can you send out one of your techs to come fix it please. </p>
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Replies (2)
Game's replyOfficial
18 May 2016, 08:55We acknowledge receipt of your complaint with reference ***8 and apologize for the lack of service rendered to you at this store.
Management will arrange for a technician to attend and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply18 May 2016, 08:55
Official
We acknowledge receipt of your complaint with reference ***8 and apologize for the lack of service rendered to you at this store.
Management will arrange for a technician to attend and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
18 May 2016, 14:09Further to the above matter we confirm that management contacted you to advise that you must please visit the store to complete the paperwork before a technician can be send out.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply18 May 2016, 14:09
Official
Further to the above matter we confirm that management contacted you to advise that you must please visit the store to complete the paperwork before a technician can be send out.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,