ES
Edward S

1 reviews | Active since Mar 2009

18 Feb 2015, 20:07

No bags for Conti wet and dry vacuum cleaner

I bought a Conti vacuum cleaner from your Game Store last year and to my horror i have not been able to obtain any vacuum cleaner bags for this vacuum cleaner. I urgently require bags for this vacuum cleaner is selling a product of which you cannot buy vacuum cleaner bags from your store and i'm unable to find any bags for this machine. Could you urgently address this matter and ensure that you have stock of this vacuum cleaner bags before or by Friday in your store as I'm not interested in your stores excuses that the supplier is not supplying bags. Why are you still selling these Conti Vacuum cleaners if you have these issues with your supplier ????? Failure to address this matter i will escalate it to the CEO directly as i have his phone numbers landline and bible number and email address as i cannot be sent from pillar to post to look for bags for this vacuum cleaner whilst you stock bags for all the other vacuum cleaners you sell.

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Replies (1)
Game
Game's reply19 Feb 2015, 09:14
Official
Hello iPad.,

We acknowledge receipt of your communication with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the merchandise department at Game Head Office in Durban, who will immediately investigate the matter.

Regards

Herman van der Berg
Customer Service Advisor
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