AB
Arthur B
1 reviews | Active since Nov 2020
21 Dec 2023, 09:11
No assistance received
I have been trying to get hold of Game Canal Walk and Cape Gate since yesterday and the phone line rings for 2mins then cuts as if someone is putting the phone down.
I went to the N1 City Branch and waited for 20 mins after being told that someone will come assist me. I ended leaving because no one came to assist.
I then went to Tygervalley branch and when I got there I was told that the item I am looking for is out of stock, even though it shows in stock on the website. What is going on at Game?
Can I please get some help?
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Game's replyOfficial
21 Dec 2023, 12:02Hi Arthur, thanks for getting in touch. I'm sorry, you weren't able to get through to the respective stores telephonically. We do our best to ensure the phones are manned at all times. Your query will be escalated, and you will be contacted.
Game's reply21 Dec 2023, 12:02
Official
Hi Arthur, thanks for getting in touch. I'm sorry, you weren't able to get through to the respective stores telephonically. We do our best to ensure the phones are manned at all times. Your query will be escalated, and you will be contacted.