1 reviews | Active since Dec 2017
I have been going out of my way to get into contact with Game store personnel but with no success in the relevant department. The only lady that seems to be working at the store is Mmaneo. I wonder if Game is aware that besides her there is no one else to assist at Jabulani Mall. Tried to get hold of the manager but he/she was not reachable. On top of that Mmaneo told me their intercom was not working? How so for a retailer such as Game??? I avoided going to the store because the last time there was no one to assist hence why I tried to call before STILL NO SERVICE Please advise on how do you operate, why do you employ people who do not provide service???? Why is Game there for since consumers do not get a service??? Now I'm spending my time? Airtime, data and energy on your store and probably receiving nothing in return. Why not close that Jabulani Mall store since everyone including the Managers are unable to assist a costumer and transfer MmaNeo to a civil place!!!!
Good day Matshidiso Hlapo,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and assistance.
Regards
Game Customer Service
***73
Best regards,
Good day Matshidiso Hlapo,
We acknowledge receipt of your complaint with reference ***3 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and assistance.
Regards
Game Customer Service
***73
Best regards,
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