WM
Warren M
1 reviews | Active since Oct 2015
02 Oct 2015, 10:03
No answer to my calls
I have been calling the number that Game City View has given me regarding my game card. The number they have given me is *** is always busy no matter when you phone. My query is in regards to two interest charges I have been billed one of R30 and another of R130, how is possible you can charge interest more than once in a given month? I also have my account debited after I had paid the account incurring twice the charge.<br> I have been wasting all my airtime calling these people for days. Please can something be done.
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Game's replyOfficial
02 Oct 2015, 16:59Hello Warren3,
We acknowledge receipt of your communication with reference ***3 and would like to apologise for the lack of service.
This matter was referred to the management of RCS, who manages the Game accounts, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your communication with reference ***3 and would like to apologise for the lack of service.
This matter was referred to the management of RCS, who manages the Game accounts, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Game's reply02 Oct 2015, 16:59
Official
Hello Warren3,
We acknowledge receipt of your communication with reference ***3 and would like to apologise for the lack of service.
This matter was referred to the management of RCS, who manages the Game accounts, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your communication with reference ***3 and would like to apologise for the lack of service.
This matter was referred to the management of RCS, who manages the Game accounts, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73