ND
Neesh D

1 reviews | Active since Mar 2011

12 Sept 2016, 13:28

No answer and no feedback

<p>GAME has advertised the open view HD, i went to 3 branches this weekend and all are out of stock, I queried with the sales staff and they advised me that the only had a few units which were sold. Why advertise something when you only have a few to be sold.</p> <p>Anyways I tried contacting the head office and the number displayed on the website is ***73, i'm assuming its only the first 10 digits, the number is unobtainable from the morning.</p> <p> </p> <p>I tried calling the branches individually and on the first occasion was left holding and kept on going back to reception and she must not have known what to do as she dropped the call on me after being transferred to her 4 times after holding.</p> <p> </p> <p>The second call was answered by the department and it seemed they had a customer as he asked me to hold, after 5 minutes i dropped the call.</p> <p> </p> <p>The third branch advised no units were available and also stated that they had very little units to sell and could not give me more information, nor could they advise me when they will get more stock, most probably after the special ends.</p> <p> </p> <p>Anyways, if anyone at game head office cares about customers give me a call and let me know where I can find the product (ovhd) that was advertised.</p>

0
Replies (2)
Game
Game's reply12 Sept 2016, 14:19
Official

Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.

Store management will find you stock of the item and will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply14 Sept 2016, 20:45
Official

Further to the above matter we wish to confirm that the stock will arrive next week from the RDC and a call back voucher was issued with number ***.

The store will keep you updated.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,