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Kazlen E
1 reviews | Active since May 2011
09 Apr 2025, 12:28
No after sales service- Everyone is playing the fool
I purchased a 6 litre Bennet Read Airfryer from GAME Stores in Westgate Roodepoort in August 2024, the air fryer stopped working, I took it to GAME Westgate and the representative from TEVO booked it in for a service she said I will get an SMS with teh repair number, STILL NO SMS and when I call there are 2 Kagiso's taht give be run around a Ruanza or something that says he will call back and no one ever calls me back I paid R1500 for that air fryer no one can tell me where it is when it will be back or give me a repair number
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Game's replyOfficial
09 Apr 2025, 14:16Hi Kazlen, thanks for getting in touch. I am truly sorry to hear about the disappointment you've experienced with your recent purchase and the subsequent customer service. Please know that we take your concerns seriously as our topmost priority is to ensure a satisfying shopping experience for all our customers. You will be contacted by a member of our customer support team soon who will guide you through the next steps. Please bear with us as we actively strive to resolve this issue to your satisfaction. Thank you so much for your patience and understanding during this time.
Game's reply09 Apr 2025, 14:16
Official
Hi Kazlen, thanks for getting in touch. I am truly sorry to hear about the disappointment you've experienced with your recent purchase and the subsequent customer service. Please know that we take your concerns seriously as our topmost priority is to ensure a satisfying shopping experience for all our customers. You will be contacted by a member of our customer support team soon who will guide you through the next steps. Please bear with us as we actively strive to resolve this issue to your satisfaction. Thank you so much for your patience and understanding during this time.