Nizaam at Game Canal Walk - ***********, unprofessional.

Game is a large organization, perhaps you could train Nizaam to reply to emails? Unhappy customer here, been trying to have a faulty item replaced (within my 6 months) but Nizaam is unable to reply to emails for the last two months. Surely a branch manager is able to understand what and how customer focused service works?

I am the customer, I have paid over R8000 for a faulty item - and you've got an entire branch who find it too difficult to even contact the client who has been wronged.

Kindly contact me so that we can find a way to teach him how to think about the customer, because without us - he is jobless.