New Hisense Fridge not working - terrible response time

<p> </p> <p>Hi,</p> <p> </p> <p>I bought a new Hisense fridge from Game at the beginning of June and the fridge section has stopped cooling last week. I let game know about this problem on the morning of Friday the 17th.</p> <p> </p> <p>After numerous attempts to call and email, this Monday morning(20th) I eventually got a call back to find out what is happening. After talking to Game and then calling Hisense to find out the call for the technician to come out only got logged today from Game. This means a Technician at hisense may only be able to look at my fridge on Wednesday. And this is just to look at my fridge and not necessarily fix it.</p> <p>I have thrown food out this morning already and lost money and I cannot wait any longer. I am so unhappy with the response time on this request as a brand new fridge should not be giving me any issues. A technician should have been sent out today or a replacement fridge should have been sent through.</p> <p> </p> <p>This is just terrible service as I am losing money after spending a lot of money on an item that doesnt work after a week. </p>