EF
Eugene F

1 reviews | Active since Oct 2013

28 Aug 2015, 15:38

NEW GOODS AGAIN DAMAGED IN SEALED PACKAGING

Is there nothing from Game that DOES NOT NEED TO BE TAKEN BACK TO THEM???<br> <br> I purchased a Ryobi lawn mower 3 weeks ago in anticipation for summer. Today I am busy assembling the machine and I notice that the grass catcher is damaged. The nylon rope is pulling away from the rubber lining.<br> PLEASE NOTE that this machine has YET TO BE USED. <br> <br> THIS IS THE 2ND BRAND NEW ITEM IN AS MANY WEEKS THAT HAS BEEN DAMAGED BEFORE I CAN USE IT!!! FROM THE SAME BRANCH!!!!<br> <br> AND YES. NOW I AM ****ED OFF!!! I AM BEYOND ****ED OFF!!!<br> <br> I DONT WANT THE BRANCH ,MANAGER OR CUSTOMER SERVICE TO CALL ME. I EXPECT THE AREA MANAGER OR HIGHER TO CALL ME AND EXPLAIN WHAT THE F..K IS GOING ON WITH GAME AND WHEN ASAP I CAN BE EXPECTING MY NEW LAWN MOWER DELIVERED TO MY HOUSE, AS I REFUSE TO RUN AFTER GAME AGAIN WASTING MY TIME AND AT MY EXPENSE. <br> <br> LET IT BE KNOWN THAT THIS IS THE LAST TIME I EVER PURCHASE ANYTHING EVER AGAIN FROM GAME!!!<br> <br> I WANT FEEDBACK

0
Replies (1)
Game
Game's reply28 Aug 2015, 15:51
Official
Hello S@ndm@n,

We acknowledge receipt of your complaint *** and apologize for your inconvenience in this matter.

I escalated the matter to the Regional Manager who will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73