SH
SHANTELL H
1 reviews | Active since Mar 2015
05 Jun 2015, 21:40
Never will i support Game again
Bought my daughter a portable dvd player for her bday in May, 2 weeks ago the on and off button broke off, take it back t game where Ravi inform me to just POP back the button. Leave the shop and a week later the whole screen turned blue again back to Pavilion, just to get Ravi again where he is an patronising man witch should not be dealing with customers, no he is looking for \extras"to prove to me im missing stuff and he couldn't. Rude no customer service whatsoever. Im highly disgusted with this service."""
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Game's replyOfficial
06 Jun 2015, 11:42Hello SHANTS911,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pavillion, who will assist to resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pavillion, who will assist to resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,
Game's reply06 Jun 2015, 11:42
Official
Hello SHANTS911,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pavillion, who will assist to resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Pavillion, who will assist to resolve this matter.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Best regards,